business management, businessbuildingstrategies, Digital Marketing, executive assistant, personal assistant, small business, social media management, Social Media Marketing, virtual assistant, virtual assistant services

Launch Your Business With the 6 Figure Virtual Assistant Course

Setting up a business can be scary, but it doesn’t have to be. In any career, when you utilize the tools and information available to you, you can learn as you go and still achieve great success as a business owner. That is what being a Virtual Assistant is all about. That’s why we have created a course for any existing or new Virtual Assistants who are looking to increase their earnings and achieve success in their business. We have gathered our tips and tricks to becoming a 6 Figure VA to help you boost or kickstart your Virtual Assistant business. Are you ready to work on your own terms and by your own design? Then this course is exactly what you’re looking for. 

VAs who know their stuff get paid better. It’s true. The more skilled you are, the more you can charge! This course will show you step by step how I grew my business from nothing to 6 figures in only 10 months and now have a team of 7 helping over 20 clients every month! I won’t teach you anything that I myself haven’t done. And I will give you all my secrets! Here’s what you can expect from this course:

  1. Full Access to the 10 Module Course
  2. Bonus 11th Module!
  3. Tons of Free Downloads
  4. Access to a Members Only FB group
  5. Live weekly training in FB group 

In this course, you’ll learn about the different types of VAs, what you need to set up your office, how to find the perfect niche for you, where to find clients, how to get the clients to say yes to you, contracts, and paperwork, payments and much more! So what are you waiting for? You’ve got everything it takes to become a 6 Figure VA and I’m excited to be your helping hand on this journey. Our course is now available for preorder. Don’t miss out on this amazing deal. 

PRE-LAUNCH PRICE ONLY $247! 

This deal won’t last! On launch day the price goes back up! 

business management, Digital Marketing, small business, social media management, Social Media Marketing, virtual assistant, virtual assistant services

Being a Virtual Assistant May Change Your Life!

Let’s set the scene, you wake up on a Wednesday at 8 am. Feeling sleepier than usual? No meetings till noon? You decide to sleep in and have your morning coffee at 11 am. You’ve had time to sleep in, relax, and catch up on your work on your own time. This can only be the fabulous lifestyle of a virtual assistant. A virtual assistant is a self-employed worker who specializes in offering administrative services to clients from a remote location, usually a home office, working their own scheduled hours. This is just part of the many perks of being a virtual assistant. 

Not only do you get to work from the comfort of your own home, but you are able to have so much more flexibility as a virtual assistant. According to studies, 29% of remote employees said they struggle with work-life balance, and 31% said they have needed to take a day off for their mental health. As a virtual assistant, you have the ability to work whenever and from wherever you want. When you need to stop and take a break to take a mental check, you can do so at any time of the day. Thanks to the developments in technology, working from home has never been easier. 

Another reason why working as a virtual assistant is great is because you only provide the services you choose to provide. If graphic design and website management aren’t your favorites, you don’t have to do it. As a virtual assistant, you decide what your specialties are, what services you provide, and what you will charge for those skills and services. Additionally, there is a wide variety of services to choose from. Virtual assistant services range anywhere from general administrative tasks to social media management. It’s your business, so you design it your way. 

A study by Stanford of 16,000 workers over 9 months found that working from home increases productivity by 13%. It’s interesting that once you change a work environment to something calmer and more comfortable, how productive people can actually be. Working from home removes the pressure you receive from employers and other coworkers. When you work for yourself, you make the rules and you control all aspects of your job. While hard work comes with any business and job, there is nothing more rewarding than being able to work on your own terms. 

Have we hooked you yet? What could be more perfect than being your own boss? Well, as we said, running your own small business comes with hard work. Becoming a virtual assistant can yield great success. 

Virtual Assistants can even make up to 6 figures working right from their home. Wondering how to run a successful virtual assistant business? Don’t know where to start? Is your virtual assistant business growing at a stagnant pace? 

I started out working as a VA in 2010 as a side gig to my regular job. I would continue to work as a VA for a few years on and off for a few different companies. Now, this was still a side hustle and continued as a side hustle alongside my job. Just taking a client here and there as a part-time virtual assistant. It never became more than that. Until it did. 

Before I knew it, I realized the potential in my VA business and eventually expanded into a full VA Team in just a few short months. I’ve got a few tricks up my sleeve and I’m excited to share that with other existing or aspiring virtual assistants. I’m proof that you can run a successful business right from the comfort of your own home or Hawaii, or anywhere there’s an internet connection really.

That’s why I’ve created “The 6 Figure VA Course” in order to help other virtual assistants reach their full potential. Find out more info at www.geneanroberts.com

Finding Clients in Your Niche
process management, small business, social media management, virtual assistant, virtual assistant services

Finding Clients in Your Niche

Finding and marketing towards your niche audience can set you up for success in your business. Niching down may worry some small business owners due to fear of limiting services and exposure. However, as a small business, you cannot provide every solution to every problem, as larger corporations might be able to. By niching down, you can limit competition, become an industry leader, target your consumers better, and build a strong and loyal customer base. Once you become confident in your expertise, this will shine through in your product or service, which will attract new clients within your niche. The first step is analyzing your business as a whole and what you can offer to your customers. 

To find your niche, analyze your interests and passions. What kind of problems are you able to solve in your business? Once you’ve established what your niche is and what you specialize in, how can you find more clients within your niche? 

  1. Identify Your Target Audience: In order to find new clients within your niche, it is important to consider your current customer base. What does this customer base consist of primarily? 
  2. Problem-Solution: What unmet need are you able to provide a solution to given this customer base specifically? Find gaps within the marketplace. The more you can hit on the pain points of your niche market, the more success you will have. 
  3. Research: As you narrow down your target audience, the process of understanding their needs and wants becomes much easier. As your niche may be narrowed down to a specific age group or category, you can conduct research in order to find out their needs, goals, motivations, frustrations and expectations. Evaluate the data on the demographics of your niche market and work towards solving the issues that these specific groups face and how you can be the solution to these problems. 
  4. Market: Once you’ve identified, researched, and created a plan for targeting your niche market, you can begin to market your business specifically to match the needs of these customers. Targeted ads, blog posts, social media branding and podcasts are great tools to use to find new clients within your niche. 

Whatever it is that you do, perfect it. If you can do it better than others, market to those who value your product or service because it provides a solution to a given problem. With your confidence in your expertise, you will attract customers within the same niche. Finding your ideal client begins with you. Do you have a business plan? Do you know who you’re marketing to? What do they need that they cannot find in your competitors? Once you have answered these questions, you will be able to properly market your niche audience. 

Content Marketing Agency
business management, Mindset, small business

Why It’s Important to Take Good Care of Your Employees

Having a great team for your business is essential for thriving as a business. As a business owner, you are not only in an authoritative position but also a leadership position. It is important to provide your employees with the essential tools needed in order to properly perform well. Without a solid foundation for procedures, you will be left with an unorganized and ill-equipped team. As a result, you will often receive low-quality work, confused employees, and risk of error. How can you show your employees you care? The easy answer, have some written procedures in place for your business!

In order for work to get done, you should be working towards maximizing accountability for results and creating a comfortable work environment for employees to thrive in. In order to do so, you need to set clear expectations. With clear expectations, there is less room for confusion and you become more transparent with your employees. Once you have set these expectations, you will quickly be able to track progress from your team. 

By setting expectations, you are setting your team up for success. Your employee should be treated with care and respect as they are people and not just a number. Place focus on the importance of caring for your team by ensuring they have the tools that set them up for success. 

Simply setting expectations, however, can be counter-productive if you don’t have a set of procedures in place for employees to refer to when working on tasks. What are the benefits of having these procedures?

  1. Clear instructions

Different tasks require different steps. In order to properly train new employees and keep the whole team on track, everyone should be given the same set of guidelines to ensure everything is done correctly the first time. 

  1. Quick problem solving

By readily having procedures at their disposal, employees will be able to utilize these tools to quickly resolve any uncertainty that may arise from completing a specific task, which in turn, reducing downtime and getting tasks finished more quickly

  1. Improve and collaborate

Procedures allow us to evaluate how well a task is being done. When tasks are shared and completed by a team, the team can then offer suggestions for better methods of completing the task. This allows you to make adjustments in your procedures in order to work efficiently. 

Caring for your employees and making sure they have all the necessary tools in order to do well will be reflected in the output of the work they do.  Making sure your new and existing employees know what is expected of them will help eliminate errors and increase productivity. In order for these procedures to run smoothly, it is also important to take into account the importance of trial and error. Listen to your employees and take into consideration their feedback and make note of what works well and what does not. If you have not yet created a set of procedures for your business, we highly recommend getting started. Feel free to reach out and ask about our new SOP services. 

Best Digital Marketing Company
small business, sop creation, Standardized Process, virtual assistant services

Best Customer Service Practices for Your Business

If you’re looking to provide value, retain customers, present business value, or reduce employee turnover, you must provide exceptional customer service to your customers. It is not only the business owner’s responsibility to focus on customer service, but the responsibility of the entire team. Customer service is especially important for small businesses as you are working hard to gain new customers and keep them coming back. Have you ever walked into a retail store or a restaurant and the staff seems to be miserable and is not at all eager to cater to your needs? How likely is it that you will return to this establishment or leave them a good review? Not very likely. As business professionals, we need to ensure that all our customers receive the utmost respect and care, as they are the reason we are still in business and we would like them to continue doing business with us. Surveys actually show that customers claim that they are willing to spend more with businesses that provide a positive service interaction. We’ve gathered some tips that will help you consistently provide excellent customer service and will allow you to exceed your customers’ expectations.

Know your product/service:

In order to sell your product or service, you need to be familiar with and have an expansive knowledge of it. If a customer comes to you with a concern or doubt, you must be able to discuss features and give valid insight into the product or service. It’s your job to upsell and provide value to your customer. As a business owner, it is important to keep in mind that you have the ability to offer a solution to a given problem. Make it your goal to know the ins and outs of your product or service so that your customer chooses your business instead of your competitors. However, avoid making any false promises or guarantees. We want to make sure we are always being genuine and truthful with our customers. 

Be Present and Attentive:

This is arguably the most essential part of customer service. In this day and age, we live in a very fast-paced environment. That being said, when a customer is left waiting for a response or doesn’t receive attention in a timely manner, it is unlikely that you will be their preferred choice in business. Whether it is in person or online, you must remain attentive to your customers at all times. Taking hours to respond via phone, email or social media might lead to the customer looking for other options. We want our customers to know that we value their time and preference. That being said, place focus not only on responding quickly but also on resolving any issues they may have in a timely manner. 

Keep a Positive Attitude:

The golden rule applies to customer service. Treat your customers the way you would like to be treated, with respect. Your attitude is everything and we never want to come across as rude or dismissive to our customers. It is inevitable that we will come across difficult or sassy customers. However, we cannot allow this to affect how we treat our customers. When a customer is perceiving our attitude in person, it is important that we keep a positive tone of voice, proper body language, and an inviting facial expression. This is much more difficult to present when communicating online with a customer. Consequently, we must go the extra mile when handling customers online. Always use positive language and focus on what you CAN do for the customer as opposed to what we CANNOT do for them. Make sure to always thank your customer for doing business with you. 

It is no secret that customer service should be a top priority for you and your team. Consider monitoring the communication styles of your employees to make sure all your customers are being treated equally and fairly. Listen to the feedback you receive from customers and adjust your customer service communication styles accordingly. Direct communication with customers can sometimes be difficult if the customer isn’t cooperative or understanding. Remain patient and trust in your ability to be the solution to their problems.

Top Digital Marketing Agency
Digital Marketing, Goal Setting, time management

Time Management Skills To Grow Your Business as a Fitness Instructor

Time management, for all business owners, is about being productive while simultaneously being proactive. Doing more does not necessarily mean you’re being more productive with your time. Fitness instructors have a lot on their hands. You must be active and efficient with your time on a day-to-day basis. Considering how active you are, you may start to feel burned out from being so busy. Interacting with your community can take up a lot of your time. Whether that time is taken up answering emails, phone calls, or setting up personal sessions, you may want to get some of that time back. We have some great tips for how you can properly manage your time as a fitness instructor. 

As a fitness instructor, you like to live a healthy and balanced lifestyle, but this also includes taking care of yourself and having daily, weekly, and monthly goals set for yourself and what you would like to achieve. So one of the most important things you can do to manage your time wisely is by establishing those goals for yourself.

Make a list of all the tasks you have to do and schedule them out evenly on a calendar throughout the week or month. This will help you visualize all the things you want to achieve without overwhelming yourself each day. 

Next, to get into your new routine, you must stay strict with your time and yourself. It can be easy for us to fall into habits of procrastination. But stay disciplined and focus on using your time wisely and efficiently during the times you have planned for your business. By knowing and planning what you have to do during each time window during your day will help you avoid procrastination. There are also a variety of health and self-awareness apps that can aid you in curbing your procrastination periods. Some of our favorites include Focus@Will, Focus To Do, and Rescue Time. 

Limit technology. Unfortunately, it can oftentimes be very difficult to release ourselves completely from technology. Especially in a business, technology is how we connect with our communities, customers, and potential clients. However, making an active effort to avoid social media, emails, and texts when you are trying to stay focused can be very useful when managing your time. When working on high-priority tasks, you want to avoid all distractions. So switch off those phones and TVs to get things done quickly, so you can get back to doing what you love. 

Prioritize your time. If you’re a fitness instructor, you are constantly active and on the move. At times, this can become very overwhelming. Taking care of yourself, others and your business can be a heavy workload. It is important to prioritize balancing your time throughout the week. Always remember to focus on what works best for you, your work schedule and personal schedule.

executive assistant, process management, small business, social media management, sop creation, virtual assistant, virtual assistant services

It’s a Good Year for Better Time Management

Happy New Year! Here’s to an amazing and productive 2021!

How do we accomplish that in our business? We manage our time well.

Time management is a key skill in becoming/being successful and it includes setting aside the perfect amount of time for each and every task being thrown at you. Here are some tips to better manage your time, which will result in higher productivity in 2021. 

  1. Set Goals 
    1. A fundamental part of time management is not only setting goals for everything you need to complete, but also prioritizing them. One way would be to rank your goals by importance so you have a better idea of what you need to do first, second, third, etc.
  2. Set A Time Frame For Each Task 
    1. Try to estimate the amount of time you will be spending on each and every task so you know when and where to fit in those tasks. It’s very important to have enough time to complete each one, leaving wiggle room in case it takes longer than expected. I can’t tell you how many times I have underestimated the amount of time a task will take me and I had already waited till the last minute to complete it- that doesn’t result in a good outcome. 
  3. Reward Yourself
    1. No matter how big or small your personal reward is, you should have one. It not only gives you greater motivation to complete the task in a timely manner but also gives you something to enjoy and promotes self care. 
  4. Take Out Unnecessary Tasks
    1. Cleaning up your to-do can have a huge impact on not just your stress levels but also your productivity. Having a bunch of unnecessary and just straight up time consuming tasks on your list will only slow you down. 
  5. Give Yourself A Break 
    1. Taking breaks are known to increase productivity as long as you stick to your set break time. Think of it as a recharging period to re-center and boost motivation. Examples include working for maybe 3 hours then giving yourself a 20 minute rest. 
    2. Delegate. Give tasks that you don’t want to work on to an assistant. Hiring a virtual assistant is one way to get rid of those extra tasks and free up more of your time for the things you want to do.

Productivity and time management are serious factors when it comes to not only your mental health surrounding the areas of stress, but also important factors to putting out quality work- no matter your area of expertise. 

Here at Life by Design our team values time management and quality work. We focus on the busy work while you continue to run the business of your passion. If you want to learn more, schedule your free consultation here.

businessbuildingstrategies, onlinemarketing, personal assistant, small business, Social Media Marketing, time management, virtual assistant

5 Ways To Grow Your Business Using Digital Media Marketing In 2021

Marketing your business in the era of 2020/2021 may seem like it’s more difficult than ever, but that’s not necessarily the truth. More people are having to stay home instead of going out or going to work in general, which has resulted in a massive increase of social media usage. 

What does this mean for marketing in this day and age? Digital Media. 

Digital media may be that key ingredient to growth and success in your business. Millions of people are right at your fingertips and those people are in your businesses demographic. 

With all of that being said, here are 5 ways to grow your business in 2021 using Digital Media Marketing. 

  1. Have your business known across all platforms. 

No matter your avenue of business, having an account with your brand image across the board is the most important thing you could ever do. Some of the most well known social media platforms to market on include, but are not limited to Facebook, Instagram, and YouTube. 

  1. Develop a cohesive brand image. 

Having a consistent and cohesive brand image across all platforms helps develop a sense of identity in your business and allows consumers to gain trust. 

  1. Build trust. 

Consumers like trust. They want to be able to buy your product or pay for your service with a guarantee that you will hold up your end of the deal and meet their needs. Ways to do this is making clear not only your refund or guarantee policy but having a mission or about us statement to where they can learn about the person “behind the screen”. 

  1. Take advantage of paid ads. 

Platforms such as Facebook, Instagram, and Pinterest give you access to millions of people in your businesses target demographic using keywords and an age range. You can set daily, weekly, or monthly budgets where you gain insight on the number of people who will see your business. 

  1. Take advantage of SEO (Search Engine Optimization). 

Once you create a solid website for your company, SEO can be a major factor in getting your name out in the world. What is SEO? It is a set of keywords put in both the front and backend of your website in order to show up higher on search engine rankings. 

Doing these 5 simple, yet impactful things can lead to serious growth in your company. 

Not sure how to start doing these things or simply don’t have time? We here at Life By Design have you covered. Reach out today and learn how we can take this weight off your back.  www.lifebydesignvaservices.com/contact

businessbuildingstrategies, Goal Setting, small business, Social Media Marketing, time management, virtual assistant

What is a Virtual Assistant and Why Would I Ever Need One?

Whether your business is a one-man show that’s just begun or an established company with more than one team member, a virtual assistant may be in your best interest. Their purpose is to allow you to focus on what matters most, your passions and running the business you love. 

No matter if your business is completely online, in person, or maybe both- tremendous benefits come along with hiring one. 

Managing a consistent/cohesive brand image across all of your social media platforms, website, local listings, and more can become a serious challenge. Alongside keeping up with all of your clerical/general administration tasks can seem nearly impossible. That’s why Virtual Assistants are there to help you! 

Save Money 

Most brands like to outsource when it comes to hiring someone to handle all of the busy work because it normally results in a profit save. As well as cutting back on things like training costs.  Virtual Assistants are already knowledgeable in everything that comes with the job. 

Save Time

Starting a business can be so exciting and gives you the opportunity to make a profit from something you truly enjoy doing, but will soon be followed by busywork. These amazing assistants truly will take a tremendous amount of pressure off your back so you can stop sweating about the small things and dive deeper into your passion. 

Virtual Assistants are becoming more and more acknowledged today, especially with everything starting to be done remotely. Most assistants work from home allowing a very flexible schedule to fit all of your company’s needs. 

Social Media

  • Content creation 
    • Using your brand colors, the content will be created to match your brand image and engage your following. 
  • Grow Your Following 
    • It’s a proven fact that when business social media accounts post consistent and engaging content- follower counts go up. 

General Admin  

  • Email Marketing / Regular Usage 
    • Including management and cleanup, sorting, scheduling newsletters and general emails, email autoresponders, automations, as well as mailing list setup. 
  • Proofreading 
  • Basic Bookkeeping 
  • Calendar Organization
    • Including management and appointment scheduling, creating daily to-do lists, and creating employee schedules. 
  • Media Creation 
    • Including slides for presentations, word documents, spreadsheets, and more. 
  • Research 
  • Data Entry 
  • Website Management

Life by Design is known for exceptional customer service and guaranteed client satisfaction. Each one of our team members has the same goal in mind – making your life easier while you continue to dive deeper into your passions. Hear from our past clients on our home page where reviews are located. See them here.

2021 can be your best year in business yet, with a little help. 🙂

To your success,

Genean

businessbuildingstrategies, Goal Setting, small business, time management, virtual assistant

Growing Your Business With a Virtual Assistant into 2021

As e-commerce platforms are growing in the business world, hiring a virtual assistant is becoming more and more needed. As a virtual assistant myself, I believe that we, as professional VAs, should possess certain qualities to help your business grow.

As the need for virtual assistants is growing, more and more underqualified and inexperienced people are starting a virtual assistant business. When hiring a virtual assistant, it’s imperative that you screen them well, ask many questions about their prior experience, and make sure they have the qualities of the kind of person you are looking for in your business.

I have heard from many business owners who hired a virtual assistant, then soon regretted it because the assistant was not as skilled as they claimed. At that point, it’s a little awkward letting them go, not to mention the business owner is now gun shy on hiring another VA.

There are many quality VA’s out there who will do a fantastic job for your business. Many are looking for work right now! A couple things to ask for is a portfolio of past work, and a referral.  These two things can tell you a lot about the professionalism and quality of a VA.

You also want to ask questions to find out the quality of the person. Integrity and honesty, being punctual, and meeting deadlines are things you need in a VA. Here are 3 more qualities to look for when hiring a virtual assistant.

  • Detail-Oriented. A virtual assistant should always have great attention to detail. A quality virtual assistant is one who does the task promptly, does it correctly, and does it with a positive attitude.
  • Responsiveness. Virtual assistants are just that, virtual. So, it is important to have good communication since they are not in the traditional office setting.  Depending on where your virtual assistant lives, the time difference can be a challenge for both the company and the VA. So, it is important to discuss these issues in the initial consultation, before hire, and set expectations.
  • Effectiveness and Efficiency. Effectiveness and efficiency are critical aspects of making any task successful. When running any business, it is of great importance that all deadlines are met, and all work is completed thoroughly and professionally.

If you are currently in need of a virtual assistant, or maybe you are just window shopping for now, you can see what we at Life by Design VA Services do by scheduling your free consultation here.